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$44,000 Consumer Compensation Claim Withdrawn

Application withdrawn at hearing

DateAugust 2026
Client typeCompany – Flooring and bathroom fixture supplies
TribunalCampbelltown NCAT – Consumer and Commercial Division
Orders Sought$44,000 in compensation
BackgroundThe client sold non-slip indoor floor tiles to the consumer in 2023. In late 2025, the consumer complained that the tiles were not easy to clean and did not meet representations made by the importer that they were easy to maintain.

Result

APPLICATION WITHDRAWN AT HEARING

The consumer withdrew the application at the hearing.

Arguments were presented that the applicant had failed to demonstrate that the tiles were not of acceptable quality and had not chosen the correct party for the misrepresentation argument.

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